Hiring a Hydrovac Services Company

A hydrovac services company specializes in providing excavation services using hydro excavation, a non-destructive and precise excavation method that uses high-pressure water and a vacuum system. Hydrovac services are often used for projects that require underground utility installations, pipeline repairs, and other excavation needs that require a high level of accuracy and safety. Hydrovac services companies also typically offer other related services such as debris removal, trenching, and backfilling.

When hiring a hydrovac services company, it's important to consider several factors to ensure you get the best possible service. Here are some things you should consider.

1. Experience and Expertise

Experience is one of the most important factors to consider when hiring hydrovac trucks for a project. Companies with highly-skilled personnel for the type of work you need done will be more likely to get it done right the first time.

Here are a few things you can do to evaluate a provider's expertise:

• Ask the company how long they have been in business. A longer track record is generally a good sign.
• Ask what types of projects they have worked on in the past. If they have experience with the kind of job you need done, they’re likely to serve you well.

2. References and Reviews

Feedback from previous customers the company catered to is a great way to get an idea of a hydrovac service’s work quality. When you're asking for references, be sure to ask for the names and contact information of previous customers who have hired the company for the same type of work you need done.

Once you have the references, be sure to call them and ask about their experience with the provider. Ask them about the quality of the work, the timeliness of the service, and the customer service they received.

3. Price

Of course, price is also an important factor to consider when you need hydrovac services because they vary depending on the job. A good way to ensure that you are getting your money’s worth is to get quotes from several providers before making a decision. Make sure you're comparing apples to apples by getting quotes for the same services.

You can also ask the company about their payment terms. Some of thems require payment in full upfront, while others offer installment plans. From these options, you may choose the kind of payment scheme that suits your needs.

4. Equipment Quality and Maintenance

Hydrovac trucks and equipment must be regularly maintained to ensure their optimal performance and safety. It is important to choose a service provider that has well-maintained equipment and trucks that are regularly inspected and serviced.

Ask questions like:

• Do you have your own mechanics?
• What happens if there is a mechanical problem that takes a truck offline?

This will not only ensure efficient and safe operation but also prevent delays and project interruptions due to equipment breakdowns. Working with a company that has their own mechanics saves you labor costs and expensive fees in case of issues.

5. Safety Practices

Hydrovac excavation can be a dangerous job, and safety should be a top priority for any company that offers said services. This is to ensure that everything is being considered in terms of security, including for the workers themselves and those around the jobsite.

Make sure to:

• Look for companies that follow a comprehensive safety program which their staff adhere to strictly.
• Ensure that the company is fully licensed and insured, as this will protect you from any liability in case of accidents or damages during the excavation process.

6. Customer Service

Good customer service is a crucial aspect of any business, and hydro excavation is no exception. Your satisfaction as a customer should be prioritized by the company you will hire to provide you with hydrovac services.

Key traits you should look out for are:

• Responsiveness - the hydrovac service should respond promptly to your inquiries, concerns, and complaints. This involves being available through various communication channels such as phone, email, and chat.
• Empathy - the people from the hydrovac company should conscientiously understand your concerns to help build rapport and trust which is essential in large projects.
• Transparency - clear communication, transparent transparency in all aspects such as pricing is crucial in order for the job to be carried out without hitches.

These are all hallmarks of professionalism which you shouldn’t take for granted when looking into hiring a hydro excavation service.

7. Environmental Responsibility

Hydrovac trucks can impact the environment if not operated responsibly. Look for a hydrovac company that is committed to protecting our future by using eco-friendly and sustainable practices. They should also have proper disposal procedures for any hazardous waste that may be generated during the work you need done.

Looking for an Exceptional Hydrovac Company?

When considering a hydrovac service provider, you should prioritize factors such as experience, references, price, equipment quality and maintenance, safety practices, customer service, and environmental responsibility. By taking the time to find a qualified and experienced provider, you can be sure that the job will be done right the first time.

Fuzion has the experience, expertise, competitive prices, and high-quality service to satisfy your excavation and cleanup needs. Our team of experts is dedicated to providing safe, efficient, and environmentally friendly solutions.

Reach out to us now and experience the best hydrovac services! Call us today at 970-539-4201 or request service online!